Term and Conditions

Copyright Notice 

All of the Content you see and hear on the Infinitus Outdoors website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Infinitus Outdoors, one of its affiliates or by third parties who have licensed their materials to Infinitus Outdoors. The entire Content of the Infinitus Outdoors website is copyrighted as a collective work under NZ copyright laws, and Infinitus Outdoors owns a copyright in the selection, coordination, arrangement and enhancement of the Content.

The Content of the Infinitus Outdoors website, and the site as a whole, are intended solely for Infinitus Outdoors on a, non commercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own Infinitus Outdoors on a non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Infinitus Outdoors reserves complete title and full intellectual property rights in any Content you download from this website.Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Infinitus Outdoors.

 

Orders

An order is placed on our website by adding a product to the shopping cart and proceeding through our checkout process, entering payment information and submitting your order. 

We reserve the right at our sole discretion to refuse or cancel any orders.

 

Pricing

All products on Infinitusoutdoors.co.nz prices' are subject to change without notice. All prices are in New Zealand dollars and GST included.

 

Privacy Policy

 

We collect personal information from you, including information about your:

  • name
  • contact information
  • location

We collect your personal information in order to:

  • ship the order
  • communiate with you

 

Providing some information is optional. If you choose not to enter name or address, we'll be unable to ship our products.

We keep your information safe by store website and only certain staff can access it .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@Infinitusoutdoors.co.nz.

 

Payment Options

We take Bank Transfer, Credit Card and in store Efpos.

We currently only accept Visa and MasterCard.

Infinitus Outdoors Ltd uses the Windcave Payment Gateway for its online credit card transactions. Windcave processes online credit card transactions securely providing a safe and secure online payment service.

  • Payments are processed in real-time.
  • Paystation have bank grade security. All transaction details are stored in their PCI-DSS compliant data centre.
  • Infinitus OutdoorsLtd does not have access to your full card number, this credit card payment is secured by Windcave.

You can help to protect your details from unauthorized access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes certain transactions may require proof of identification.

 

Return Policy

1) We don’t cover changing mind. The product can be only asked for return if it is defective, faulty or goods purchased are not those ordered.

 

2) If the product was delivered incorrectly or with defects or damage, the purchaser must inform Infinitus Outdoors in writing within 15 days of receipt of the product. The notification must quote the relevant invoice number and must include all the necessary details of the incorrect delivery, defect or damage. If the purchaser fails to notify Infinitus Outdoors, the purchaser shall be deemed to have received the product in good order and condition and that the same had been delivered in accordance with the purchaser's order.

 

3) If you have concerns regarding any product purchased from us please email with clear images and a clear description of your concern. Our team will assess your photos and description to identify any instant solutions or whether the item needs to be returned/changeover. No product will be accepted for return without obtaining prior written authorization from Infinitus Outdoors. Freight, handling and insurance charges will be at the cost of the Purchaser.

 

4) After you sent the goods to us, upon diagnoses if the issue is deemed to a warranty issue (defective or damaged ect.), and within its warranty period, it will be repaired or replaced for a similar one at no further charge. Alternatively Infinitus Outdoors, at its discretion, may offer a store credit or refund on goods where repair or replacement is not possible.

 

5) Please note that our staff will test all returned products to determine the nature of the defect or if the item is defective at all. If an item is returned as defective, and after testing it is deemed to have been in good working order, the item will be returned to the customer as it was received. For any issue that relates to user error (misuse or other man-made damages etc.), Infinitus Outdoors reserves the right to charge for any time/ labor/inspection costs incurred. Goods will not be released back to the customer until any outstanding payments have been cleared. Please test the defective item(s) prior to sending the item back for warranty service. This will save you time and money.

 

6) Any product you return must be in the same condition you received it and in the original packaging with all original parts, nothing damaged or dirty. Products not returned in the original condition may incur charges to replace the missing or damaged parts or non refund of part or the entire purchase price.

 

7) Any return & refund need to show us an original receipt.

 

8) Return to store only. If return requires delivery, Infinitus Outdoors will not take responsibility for any items lost in transit being returned back.

 

Changes to this Agreement

Infinitus Outdoors reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Infinitus Outdoors website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

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